FAQ

Frequently asked questions

Answers for businesses evaluating the Calls24x7 WhatsApp Business SaaS portal.

Is this official?

  • Yes. The product direction is official Meta WhatsApp Business Platform only.
  • It does not use WhatsApp Web automation or mobile automation.
  • Meta Embedded Signup is used for WABA onboarding.

Can I send broadcasts?

  • Yes, with approved templates and opted-in contacts only.
  • The system is designed to respect opt-outs, rate limits, and messaging limits.

Does voice calling work for every WABA?

  • No. Voice calling appears only where Meta enables official calling for the customer WABA.
  • If unavailable, the portal shows: WhatsApp Voice Calling is not enabled for this WhatsApp Business Account.